Self-exclusion

Scope and purpose

The Self-Exclusion Policy (the Policy) governs Sulit777's voluntary restriction program (the Program). It applies to all Sulit777 accounts and services and is designed to help customers manage their gambling activities. Participation is binding for the period selected and affects access to Sulit777 products, promotions, and communications for the duration of the exclusion.

What self-exclusion covers

• Account access is restricted: you will not be able to log in to Sulit777 or use any Sulit777 products during the exclusion period.
• Promotional materials and marketing communications from Sulit777 are blocked for the duration of the exclusion.
• Registration of new Sulit777 accounts is prohibited during the exclusion period. Attempts to circumvent the exclusion may be treated as a breach of the Terms of Service.
• We strongly encourage consideration of self-exclusion with any other gambling operators with which you are registered to support comprehensive protection.

Initiating self-exclusion

You may initiate self-exclusion through the Self-Exclusion feature in your Account Settings, or by contacting Sulit777 Customer Care. If you initiate via Account Settings, select the desired exclusion period and confirm your decision. If you contact us by email, include your username and the requested exclusion period. You cannot remove the restriction or edit the selected period during the exclusion.

Exclusion durations and extensions

Available self-exclusion periods are 1 month, 3 months, 6 months, or 12 months. You may request an extension beyond the initial period by contacting Customer Care; extensions are subject to approval by Sulit777. The period chosen at the outset cannot be shortened or modified after activation.

Effects during self-exclusion

• During the exclusion, your Sulit777 account will be disabled and login, deposits, and withdrawals are prohibited for the duration of the period.
• Promotional offers and marketing communications from Sulit777 will be suspended for the exclusion period.
• If you have an outstanding withdrawal request at the time you initiate self-exclusion, you must complete or request the withdrawal prior to the start of the exclusion. Sulit777 will not process withdrawals while the exclusion is active.
• Attempts to circumvent the exclusion, including creating new accounts or using altered registration details to access Sulit777 services, are prohibited and may be addressed under Sulit777's Terms of Service.

Revocation, renewal, and reactivation

At expiry, the account will automatically reactivate unless you have requested renewal of the exclusion prior to expiry. Reversal of the exclusion before the end of the selected period requires written notice to Sulit777; Sulit777 reserves the right to accept or deny such requests in its sole discretion.

Financial protections and account limits

You may set spend and time limits within the My Account area. If a pre‑set limit is reached during the exclusion, further transactions may be restricted in accordance with the limit. Any changes to limits or exclusion require written notice or electronic communication to Sulit777 and will be considered at Sulit777's sole discretion.

Responsibility and compliance

Self-exclusion is an aid to help manage gambling activity and is not a substitute for willpower. You acknowledge that Sulit777 is not liable for any gambling activity that occurs during the exclusion if you attempt to circumvent the program. You agree not to register new Sulit777 accounts or to access existing accounts during the exclusion period.

Cross-operator self-exclusion

We recommend self-exclusion with other operators you may use to reinforce protective measures. Exclusion at Sulit777 does not automatically apply to other operators; you should contact each operator separately to request similar restrictions.

Support and guidance

If you require assistance with initiating or managing your self-exclusion, contact Sulit777 Customer Care at [email protected] or via the on-site chat. Sulit777 provides information and support related to responsible gambling but does not substitute professional treatment or counseling for gambling-related issues; consider seeking local professional support if needed.

Data handling and privacy

Sulit777 will process personal data for the purpose of implementing and enforcing self-exclusion in accordance with its privacy notice and applicable data protection laws. Information collected in relation to self-exclusion will be retained for the duration of the exclusion and for any period required by law or regulatory obligations; it will not be repurposed for marketing during the exclusion.